Predictive Dialer for less investment

Predictive dialer for less investment http://freepredictivedialer.blogspot.com/



Predictive dialer requirement with images and prices



1. ISP from major providers like Bharati, Reliance, Aircel, VSNL .























Best preference is taking an ISP connection with 1:1 pure 1MB for 24 seater and 2MB for 48 seaters.

The cost may differ from vendor to vendor and depends on the location.

Every Month it may cost you 50000/- per 1MB 1:1 pure.









2) CISCO ROUTER 2811





























You can prefer cisco 2811 or any higher model. The estimated price is 1,25,000/-







3) IBM IAS 8648 Xeon x336 server with 2 GB Ram and Dual processor







IBM IAS 8648 - Model

2GB - RAM

73GB - SCSI Hard Disk

Dual (2) - Processor

Cdrom/displaycard and all basic requirement are required .





The estimated price for this server is 1,25,00/- and any higher model can be preferrred.

4)AUDIO CODEC MP-124 FXS gateway 24 ports

Company Audio Codec - VOIP gateway

Model - MP-124 FXS

Ports - 24 for 24 seater callcenter.







The Estimated price for MP-124 FXS 24 port box is 6000/-



5)Dial Pads

Dailpads can be used from any company like plantronics, viao or you can use Telephones with head phones.







Plantronics Dialpads - 5000/- per set

Ordinary telephones from Panasonic with head sets - 1000/- per set

Thanks & Regards

Vivaan Kumar



Predictive dialer for less investment http://freepredictivedialer.blogspot.com/

Predictive dialer for less investment http://freepredictivedialer.blogspot.com/



Network Diagram for predictive dialer setup



This Diagram differs from ISP to ISP currently this diagram is for Bharati ISP with local loop from BSNL.

Thanks & Regards

Vivaan

Predictive dialer for less investment http://freepredictivedialer.blogspot.com/

Predictive dialer for less investment http://freepredictivedialer.blogspot.com/

A Few Benefits of using DialEdge (The predictive dialer)

1. Manages the process of dialing tens of thousands of calls or tens of millions of calls in its lifetime.

2. Detects the result of the call, as an example: no answer, busy, fax, bad number, answering machine without any presence of human expertise. Consequently saving time by only transferring calls which are voice connects to the agent’s locally or remotely.

3. Using predictive dialer increases the productivity of the company by drastically increasing the time agents spend on the phone talking to actual customers or prospective clients.

4. Predictive dialer users get the ability to organize and better manage the client information, no lost notes scribbled on pieces of paper. The database used by the dialer organizes the calling structure.

5. The most significant task done by the predictive dialer is to predict, which means always making an effort to get a live call to the available agent with the shortest amount of wait time. This is achieved by self-learning algorithms within the predictive dialer to increase or decrease the “dial ratio” per agent, logged into the system.

6. Inbound call can be better dealt with by allowing the customers to wait on hold in an IVRsystem, or a way to leave a message they’d like a callback while the agent is busy talkingwith other customers.
7. Most important benefit of a predictive dialer is it reduces expenses for your company over a period of time since you do not need to buy and deploy a complex and sometimes extremely expensive PBX system. Your company will experience return of investment (ROI) in a period of six to twelve months.

8. A predictive dialing system can effortlessly fit into your companies existing infrastructuresince it is software controlled.

9. The call routing logic and the contact management is all included in one software package. Your call routing logic implemented as per your specifications. Since it is a software package it can easily be upgraded even if you are located remotely with the help of Internet.
10. Provides an added cost effective method of managing the client database by givingthe user of the predictive system ability to rework your database on previous call results. Example: Only redial records which were busy, no answers and answering machines

11. Provides progressive dialing capabilities like “call blending” which means handling inbound and outbound call at the same time.

12. Provides ability to record all calls recording devices and call monitoring interfaces which helps call center supervisors to train agents and users and improve their customer support skills.

13. Easy to setup and learn the predictive dialer logic and software tools.

14. Cost effective solution Being a S/w based solution DialEdge does not require your investment in highly priced hardware, it just needs the basic hardware like server, voip gateway to start functioning, Moreover DialEdge can run on Linux platform, so no need to invest on license cost for Microsoft windows.


Predictive dialer for less investment http://freepredictivedialer.blogspot.com/

Predictive dialer for less investment http://freepredictivedialer.blogspot.com/

Predictive dialer for less investment and more features.
Free Predictive dialer for less investment and free support for an year.

Dialedge predictive dialer solution for callcenter with less investment and more features and minimum hardware requirement, We have more then 100 setup all over the globe and 4500 seats running on our technologies We have different model of PD to reduce your cost for more details mail me or call me asap Regards Vivaan Kumar Dialedge Pvt Ltd vivaankumar@gmail.com +91-9985014010

Predictive dialer for less investment http://freepredictivedialer.blogspot.com/